Our Services

Our specialists and partners have created and are delivering – through information technology – a range of unique solution-driven, cutting-edge products and services.

Consultancy

Our Xcallibre consultants are committed to showing you how to get the most out of Digital pen and paper technology. Whether it’s streamlining an existing business process to maximise the benefits that the technology offers, or re-designing your forms, or data capture process, Xcallibre is prepared to take on any challenge.

Form Design

Good Form Design is imperative for a successful project. Our highly skilled development team will create a new form design and layout that will make your form easier for users to fill out.  We can also take your existing form and by using our design tools, we can add the Anoto dot pattern to it.

Xcallibre can design your forms to implement the required constraints and validations to ensure your data is recognised efficiently, and delivered instantly to your backend systems.

Printing

Xcallibre offers superior print quality for all your printing needs. We provide the broadest range of print capabilities in our industry for the digital pen and paper solution.

Development

Xcallibre can develop custom modules to your specifications or design a new custom module based on your existing business process or forms-based application. Custom web screens may also be developed to display form data in a certain way, or to perform business rules or calculations required by your users.

Integration

Xcallibre can be integrated into any existing back end system. Our professional services team are available to work alongside your internal IT department, to ensure that your digital paper forms are securely integrated with your systems, in order to maximise the value and efficiency of your IT investment.

Training

At Xcalibre we think about learning from a holistic point of view, and we are experienced in end user training which is done at the customer’s premises. By highlighting efficient form usage techniques and communicating tips to maximise user productivity with Digital Pen & Paper, end users will rapidly gain the confidence to adopt the technology as a vital part of their daily business activities.

Support (Onsite and call centre)

Xcallibre is dedicated to delivering technical and customer support excellence to our clients and their customers. Our reliable technical support, customer support, IT support and help desk support services will ensure that your customers receive the best possible support and you can focus on your business and your company’s growth.

Secure Data/Form Storage

With Xcallibre, you can be have complete peace of mind as all your data is in our safe data storage systems where we take “backups of our backups” for your safety. You can restore and access your files anytime.  In the event of a crash, a virus infection, or a simple user error, your files are a click away. You can also access your files from any PC at any time.

On Demand reporting

Xcallibre’s reporting capabilities consists of an extensive set of daily reports and monitoring activities on the server. Our reports can cover an extensive variety of areas of interest to system administrators, application administrators, business management and many others. These reports can facilitate tracking of customer usage, enabling those providing support to be proactive about fixing any errors that could occur.
The data provided in those reports includes summary and detailed information in the following areas: system activity, session activity, user errors, users logged on by location, time period, and sessions by site, pen strokes, pen detail, forms deployed by site and any other system information can be made readily available your the clients request.

Form editing

Xcallibre has a team of data editors to ensure that the data which has been submitted by our clients has been recognized and translated correctly by the system.  This ensures that our clients receive a 100% conversation rate on all their data that is processed via Xcallibre.